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SB: Helpdesk, Live Chat & FAQs

245reviews4.5★ rating

Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores. · by Shark Byte, Inc

Adoption history

2021-04-01: 1,193 reviews (wayback)2021-07-01: 1,210 reviews (wayback)2021-10-01: 1,240 reviews (wayback)2022-01-01: 1,256 reviews (wayback)2022-04-01: 1,270 reviews (wayback)2022-07-01: 1,279 reviews (wayback)2022-10-01: 1,285 reviews (wayback)2023-01-01: 1,290 reviews (wayback)2023-04-01: 1,310 reviews (wayback)2023-10-01: 1,313 reviews (wayback)2024-01-01: 1,320 reviews (wayback)2024-04-01: 1,328 reviews (wayback)2025-01-01: 1,336 reviews (wayback)2025-04-01: 370 reviews (wayback)2025-10-01: 329 reviews (wayback)2026-01-01: 323 reviews (wayback)2026-04-01: 322 reviews (wayback)2026-07-06: 314 reviews (live)2026-07-13: 245 reviews (live)2026-07-20: 245 reviews (live)
Reconstructed from Internet Archive snapshots — quarterly granularity in the wayback era, weekly once live tracking begins. Review count is an adoption proxy, never an install estimate. As of 2026-07-29.

Reviews fell at a 26% CAGR since 2021.

Pricing

SB: Helpdesk, Live Chat & FAQs pricing plans
PlanPrice
Free Free to install$0.25/mo
Basic$5.99/mo
Standard$19.99/mo
Advanced$49.99/mo

Entry price $0.25 sits at the 55% mark of the catalog's entry-price distribution.

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